Pre Enrolment Kit

Before you enrol

Pre Enrolment Kit – what you need to know

The following documents will provide you with information about Victorian Occupational Training Educational Services (VOTES) Quality Assured policies and procedures. If you have any further questions, please feel free to phone us on (03) 5445 9800 or email glynnm@accessemployment.com.au or arvid@accessemployment.com.au.

VOTES Training Policies & Procedures

Scope of Registration

Privacy Policy

Access, Equity & Client Services

Recognition of Prior Learning (RPL) and Recognition of Qualifications Issued by Other RTOs

Enrolment, Induction & Orientation

Flexible Learning & Assessment

Provision for Language, Literacy & Numeracy Assistance Policy

Welfare & Guidance Services

Quality Control

Fees & Invoicing Policy

Complaint & Appeals Procedure

Disciplinary Procedures

Refund Policy

Code of Practice

State & Commonwealth Legislation